Customers can request to cancel an order by contacting us, but only if it hasn’t been shipped yet. Also, once an order is “Being fulfilled” or “Fulfilled”, it cannot be changed or canceled. If the order is canceled within the allowed timeframe, a full refund is typically provided.
“Buyer’s Remorse”: We don’t offer refunds for buyer’s remorse (e.g., incorrect size, wrong item, wrong washing and care, or simply not wanting the item).